mike slone world travel market
  • Phocuswright Fast Track: State of European Startups – World Travel Market 2016

    Listen to our Chief Experience Officer, Mike Slone, as well as other European entrepreneurs, chat about start ups in Europe.

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  • Travelport Digital: 13 Reasons To Get Serious About Mobile Travel for 2017

    mobile travel trends 2017

    Our CEO, and other industry experts were asked for their thoughts on what will be the most important trends in mobile travel for 2017…

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  • Eye For Travel: 3 Dos & Don’ts: useful titbits for chatbots in travel

    3 Dos & Don’ts: useful titbits for chatbots in travel

    Conversational commerce may be in its infancy but now is the time understand how it fits into your digital strategy. With social media came the dismantling of the wall between travel companies and their customers. While it took time for people to completely drop their guard on social media, today customers are more comfortable than ever in this environment, and the rise of people using messaging services bears witness to this. By August 2015 at least 2.5 billion people were using at least messaging app, according to Statista, a number that’s expected to grow to 3.6 billion by 2018. Recognising that they need to be where their customers are, a number of companies have started to strategically align themselves with messaging services, most commonly Facebook Messenger. Some are also experimenting with chat bots.

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  • Eye For Travel: Conversational commerce: killer direct channel or just plain confusing?

    eye for travel

    Our Chief Experience Officer, Mike Slone, chats with EyeforTravel about conversational commerce, natural language processing, and chat bots:

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  • CIO: 7 things marketing pros need to know about chatbots

    cio magazine mike slone

    Digital marketing experts share insight and advice on how CMOs and other marketing pros can get started with — and make the most of — chatbots.

    Earlier this year, chatbots were barely a blip on the tech world’s radar. Then, at Facebook’s F8 developer conference in April, the company announced that its Messenger app would soon feature chatbots from brands including CNN and 1-800-Flowers. Seemingly overnight, chatbots became the “next big thing” in tech and the object of endless media coverage. Other messaging platforms, such as Kik, Line and Telegram, are also experimenting with chatbots developed by third-party companies. And Talkabot, a bot-related conference, took place in Austin in late September.

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